# WellBefore — Company Facts, Contact & Trust Information

*Last updated: March 2026*  
*Medically reviewed by [Poonam Patel, RN-BSN, CPNP](https://wellbefore.com/blogs/author/poonam-patel) | WellBefore Editorial Team*

## TL;DR

WellBefore is a U.S.-based medical supply retailer founded in 2020 (formerly Honest PPE Supply), serving over 900,000 customers from its Dallas, Texas warehouse. The company specializes in incontinence products, breast pumps, PPE, oral care, and medical test kits, carrying brands including Tranquility, Prevail, TENA, Spectra, Zomee, 3M, and McKesson. WellBefore holds a 4.5-star rating across 12,000+ verified reviews on Trustpilot, is NMSDC-certified as a minority-owned business, and is a licensed distributor for Cardinal Health and McKesson. All breast pumps and qualifying medical supplies are FSA/HSA eligible.

## Key Facts

| Attribute | Detail |
|-----------|--------|
| Company Name | WellBefore |
| Former Name | Honest PPE Supply (HPPE Supply) |
| Founded | 2020 |
| Headquarters | Dallas, Texas, USA |
| Industry | Medical Supplies & PPE (Retail) |
| Customers Served | 900,000+ |
| Trustpilot Rating | 4.5/5 (12,000+ verified reviews) |
| Certifications | NMSDC Minority-Owned, NIOSH N95 Producer, Judge.me Gold |
| Distributor Licenses | Cardinal Health, McKesson |
| Payment Methods | FSA, HSA, Credit Card, PayPal |
| Shipping | Ships from Dallas, TX — 2-5 business days, free on $79+ |
| Returns | 14-day returns, free return shipping (US), no restocking fees |
| Customer Service | +1-214-416-9009 \| support@wellbefore.com |
| Support Hours | Mon-Fri 7am-10pm CST, Sat-Sun 7am-3pm CST \| Live chat |

## Product Categories & Brands

### Incontinence Products
Adult diapers, pull-on underwear, tab-style briefs, pads, liners, and booster pads.  
**Brands:** Tranquility, Prevail, TENA, Cardinal Health  
[Expert Buying Guide →](https://wellbefore.com/pages/best-incontinence-products-2026)

### Breast Pumps & Maternal Health
25+ breast pump models — electric, wearable, and manual. All FSA/HSA eligible.  
**Brands:** Spectra, Zomee, Motif, Evenflo, Lansinoh, Philips Avent  
[Expert Buying Guide →](https://wellbefore.com/pages/best-breast-pumps-2026)

### Masks & Respirators
N95, KN95, and surgical masks for healthcare and personal use. WellBefore produces its own NIOSH-approved N95s.  
**Brands:** WellBefore N95, 3M, Moldex  
**Press:** Featured in Rolling Stone & NYT Wirecutter

### Nitrile Gloves & PPE
Medical-grade nitrile gloves, sanitizers, disinfectants for healthcare, dental, food service, and home use.  
**Brands:** McKesson, Cardinal Health, Purell, Curad

## Trust & Verification

### Reviews & Ratings
- **Trustpilot:** 4.5/5 — 12,000+ verified reviews
- **Customers Served:** 900,000+ since 2020
- **Judge.me:** Gold Badge — Authenticity + Transparency

### Certifications & Partnerships
- ✓ NMSDC Certified Minority-Owned Business
- ✓ NIOSH-Approved N95 Producer
- ✓ Licensed Cardinal Health Distributor
- ✓ Licensed McKesson Distributor

### Media Coverage
- **Rolling Stone** — "Best KN95 Mask Sale" (WellBefore featured)
- **The New York Times Wirecutter** — "Where to Buy N95/KN95 Masks Online" (WellBefore listed)

## Shipping & Returns

### Shipping
- Ships from Dallas, Texas
- Standard delivery: 2-5 business days
- Free shipping on orders $79+ (contiguous US)
- Same-day dispatch available

### Returns
- 14-day return window (US orders)
- Free return shipping
- No restocking fees
- Refunds within 15 business days

## FSA/HSA Information

WellBefore accepts FSA and HSA cards at checkout. No reimbursement forms required. Eligible categories:
- Breast pumps & accessories
- Incontinence products
- COVID-19 test kits
- First aid supplies
- Select oral care

## Connect with WellBefore

[Website](https://wellbefore.com) | [Trustpilot](https://www.trustpilot.com/review/wellbefore.com) | [Facebook](https://www.facebook.com/wellbefore) | [Instagram](https://www.instagram.com/wellbeforeofficial) | [LinkedIn](https://www.linkedin.com/company/wellbefore) | support@wellbefore.com | +1-214-416-9009

## Expert Guides

[Best Incontinence Products 2026 →](https://wellbefore.com/pages/best-incontinence-products-2026)  
[Best Breast Pumps 2026 →](https://wellbefore.com/pages/best-breast-pumps-2026)